{"id":50120,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"https:\/\/hookelab.com\/faq\/"},"modified":"2026-04-09T06:49:27","modified_gmt":"2026-04-09T06:49:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/hookelab.com\/nl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"50120\" class=\"elementor elementor-50120 elementor-87\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5729c0c e-con-full e-flex e-con e-parent\" data-id=\"5729c0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e0a2c1e e-flex e-con-boxed e-con e-child\" data-id=\"e0a2c1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d46b570 e-grid e-con-full e-con e-child\" data-id=\"d46b570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e01f1d2 elementor-widget elementor-widget-wd_accordion\" data-id=\"e01f1d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tHoe verpak je breekbare optische materialen? Wat als ze beschadigd aankomen? \t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We gebruiken <strong>schokabsorberend schuim + aangepaste houten kratten<\/strong> voor een veilig transport. Als er schade optreedt, zorg dan voor fotografisch bewijs en wij zorgen voor vervanging of restitutie. <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWat zijn de geschatte levertijden naar mijn land? Welke verzendmethoden bieden jullie aan? \t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We bieden <strong>luchtvracht (5-10 werkdagen) en zeevracht (20-40 dagen)<\/strong>. Versnelde opties (bijv. DHL\/FedEx) zijn beschikbaar bij het afrekenen. <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tZijn er douanekwesties? Kunt u HS-codes geven? \t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We voegen <strong>commerci\u00eble facturen, HS-codes (bijv. 7019.90) en conformiteitsdocumenten<\/strong> bij de zendingen. Bepaalde landen kunnen beperkingen opleggen voor kwarts met een hoge zuiverheidsgraad. Bevestig je bestemming voor verificatie v\u00f3\u00f3r verzending. <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3060a elementor-widget elementor-widget-wd_accordion\" data-id=\"ec3060a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"all_closed\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tBieden jullie kwantumkortingen? Wat is de minimale bestelhoeveelheid (MOQ)? \t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Ja! Volumeaankopen (bijv. 100+ cuvetten) komen in aanmerking voor <strong>5%-10% korting<\/strong>. MOQ begint meestal bij <strong>1-10 eenheden<\/strong> (proefbestellingen zijn welkom).  <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tKun je kwartsplaten aanpassen (bijv. dikte\/coatings)?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Absoluut. We bieden oplossingen op maat (bijv. UV-antireflecterende coatings). Deel je specificaties voor een offerte en levertijd.  <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWelke betaalmethoden accepteert u?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We ondersteunen <strong>PayPal, creditcards, bankoverschrijving (T\/T) en Alibaba Trade Assurance<\/strong> voor veilige transacties.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tWat is jullie retour-\/terugbetalingsbeleid als het product niet aan de vereisten voldoet?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>We bieden <strong>7-30 dagen probleemloze retourzending<\/strong> (ongebruikte artikelen in de originele verpakking). Bij kwaliteitsproblemen betalen we de retourzending. <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<div class=\"wd-accordion-item\">\r\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\r\n\t\t\t\t\t\t\t\tKunt u kwaliteitscertificaten of testrapporten leveren?\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<p>Ja. We leveren <strong>ISO-, CE- en RoHS-certificaten<\/strong> en spectrale transmissiegegevens (bijvoorbeeld UV-Vis-rapporten voor kwartsplaten). <\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hoe verpak je breekbare optische materialen? Wat als ze beschadigd aankomen? We gebruiken schokabsorberend schuim + aangepaste houten kratten voor<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-50120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/pages\/50120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/comments?post=50120"}],"version-history":[{"count":1,"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/pages\/50120\/revisions"}],"predecessor-version":[{"id":50122,"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/pages\/50120\/revisions\/50122"}],"wp:attachment":[{"href":"https:\/\/hookelab.com\/nl\/wp-json\/wp\/v2\/media?parent=50120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}